Overview

Jennie is the owner and manager of Pho, a boutique hotel in New York City. She has been running the hotel for seven years, and works hard to strike the right balance between giving her guests privacy, and making sure that they have all amenities at their fingertips.

Beyond the room and typical amenities, her hotel offers guests a collection of additional services:
1. The Spa, 2. The Kitchen, 3. The Schuttle, 4. The Concierge.

Currently, everything is booked over the phone through the receptionist. The receptionist has to coordinate with the spa, kitchen, and shuttle bus manually. This has caused problems. For example, the masseuse might forget to log a walk-in guest, leading the receptionist to book a time slot that is no longer available.

Jennie would like you to design a solution that will allow guests to book these services from their rooms. The solution should also help the staff at the hotel organize and deliver these services.

My Contributions

I designed full high res UI design for website, layout, branding, including site maps, user flows and InVision walkthrugh under the guidance of my mentor Anna Mendoza.